Dialpad AI transcribes calls for your staff. Heyly actually answers the phone, handles after-hours emergencies, and books jobs on your calendar.
See how modern 24/7 AI voice answering outperforms legacy message services on speed, features, and cost.
Dialpad AI assists your human staff during calls. Heyly autonomously answers, triages, and books calls when you have no staff available.
| Feature / Metric | Heyly (heyly.co) | Dialpad AI |
|---|---|---|
| Primary Function | 100% Autonomous 24/7 receptionist | Assist tool for human staff |
| Staff Required | None needed (fully automated) | Requires human agent |
| Implementation | 2-min conditional forward (*71) | Complex PBX / SIP porting |
| Trade Specialization | Emergency triage, pricing, booking | General transcription |
| Pricing Model | $29 / mo flat | Per-seat license ($25-$50+/user) |
Four structural advantages that make AI voice reception superior to human call centers.
Dialpad requires a human to answer the call. Heyly autonomously answers your customers 24/7/365 without requiring dedicated office staff.
Dialpad requires complex phone system migrations and hardware setup. Heyly works with any carrier in 2 minutes via conditional call forwarding.
Heyly is purpose-built for trade workflows: checking diagnostic fees, triaging burst pipes and heating emergencies, and booking on Google Calendar & Jobber.
Heyly includes dedicated phone numbers and 24/7 coverage with no per-user software licensing overhead.
Dialpad AI is a business phone and UCaaS platform designed to help human employees with live transcription and sentiment analysis. Heyly is an autonomous voice receptionist that actually answers your phone, talks to customers, and schedules appointments when you can't.
No. You keep your existing mobile or landline provider (Verizon, AT&T, T-Mobile, VOIP) and forward calls to Heyly via standard star-codes (*71).
Absolutely. Most contractors use conditional forwarding so their phone rings normally during the day, and Heyly answers when they are busy on a job or closed after hours.
Set up in under 2 minutes. Connect your Google Calendar or Jobber, keep your existing number, and never miss another job lead.